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Unfair ban ; my nickname - brethyt_tv

Discussion in 'Ban appeals' started by BrethChy, Nov 20, 2017.

  1. BrethChy

    BrethChy New Member

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    So I played prison yesterday (19.11.2017) and it was 18:38 (UTC + 2 BG Time) and something strange happened to my connection.Then when I was placing blocks they didn't placed and it brings me back when I was walking.5-6 minutes later i got banned.I shared screen to WWTS, then he sayed that everything is ok and I tell him to ask moderators to unban me.And today (20.11.2017) I am still banned.Then i wrote to him and he sayed that this is not proof.
     
  2. UrMinsDie

    UrMinsDie Community Team Member Staff Member Community Team

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    There is a very small chance that our staff team were wrong on banning you. Our team is well trained to detect hackers. Please post a screenshot of your ban screen here.
     
  3. JonasTD

    JonasTD The Community Manager Staff Member The Community Manager Moderator Manager Community Team

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    Pretty sure that the max amount of DCD time is 20 seconds ;)
     
    UrMinsDie likes this.
  4. BrethChy

    BrethChy New Member

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    Well, I think it is wrong to ban immediately for bad connection.If I was had hacks and hacking too obvious I understand them.In all other servers that I play (they have 100-200 players), staff tell them to screenshare.But I have a suggestion.Make a staff for any game.With that there won't be more unfair bans.I know that is alot of waste time, but to be a staff is very hard work.I won't overtake anymore.When I got banned 3-4 mins later I messaged Jonas in discord.Do you think if I had hacks I would be so insistent to proof that I am not ? You decide.
     
  5. Arlexgaming86

    Arlexgaming86 New Member

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    what does DCD mean? XD
     
  6. JonasTD

    JonasTD The Community Manager Staff Member The Community Manager Moderator Manager Community Team

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    disconnected